PRIVACY POLICY

This Privacy Policy explains how Shore Thing Holiday Lets Limited (“we”, “us”, “our”) collects, uses, and protects your personal data when you use shorethingholidaylets.co.uk, in particular when you submit a booking enquiry form. This policy was last updated on 31 May 2026.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Shore Thing Holiday Lets Limited is the data controller responsible for your personal data. If you have any questions about how we use your data, please contact us via the website at shorethingholidaylets.co.uk.

2. What Data We Collect

When you submit a booking request form on our website, we may collect the following personal data:

Your name
Email address
Telephone number
Your requested dates and number of guests
Any other information you choose to include in the enquiry form

We may also collect standard technical data when you visit our website, such as your IP address, browser type, and pages visited, through cookies and similar technologies (see Section 8 below).

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your booking enquiry and process your booking;
To manage your stay and communicate with you in connection with an existing booking;
To send you marketing material about our holiday home, availability, offers, and news — where you have given your consent by submitting the booking enquiry form;
To comply with our legal obligations;
To improve our website and services.

4. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

Consent — for sending marketing communications. You give this consent when you submit our booking enquiry form. You may withdraw it at any time (see Section 7).
Contractual necessity — to process and manage a confirmed booking.
Legitimate interests — to respond to your enquiry, manage our business, and improve our services, where this does not override your rights and freedoms.
Legal obligation — where we are required to process your data to comply with the law.

5. Sharing Your Data

We do not sell your personal data to third parties. We may share your data with:

Tingdene Holiday Parks Ltd — in connection with managing your stay on the park, for example to confirm guest details or report safety matters as required under the Park Rules;
Service providers acting on our behalf (e.g. email marketing platforms, website hosting providers), who are contractually bound to keep your data secure and use it only as instructed;
Regulatory authorities or law enforcement where we are legally required to do so.

6. How Long We Keep Your Data

We retain your personal data for as long as necessary for the purposes set out in this policy, including to fulfil our legal and contractual obligations. In general:

Booking enquiry data: retained for up to 2 years if a booking is not made, or for 6 years after a booking is completed;
Marketing contact data: retained until you withdraw your consent or request erasure;
Financial and legal records: retained for up to 6 years as required by law.

7. Your Rights

Under UK GDPR, you have the following rights:

Right of access — to request a copy of the personal data we hold about you;
Right to rectification — to ask us to correct inaccurate or incomplete data;
Right to erasure — to ask us to delete your data in certain circumstances;
Right to restrict processing — to ask us to limit how we use your data;
Right to data portability — to receive your data in a structured, commonly used format;
Right to object — to object to processing based on legitimate interests, or to direct marketing at any time;
Right to withdraw consent — you may withdraw your consent to marketing at any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us through the website. We will respond within one calendar month. If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Cookies

Our website may use cookies and similar tracking technologies to improve your experience and help us understand how visitors use the site. These may include:

Essential cookies — necessary for the website to function;
Analytics cookies — to understand how visitors interact with our website (e.g. Google Analytics).

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of data transmitted to our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Shore Thing Holiday Lets Limited | shorethingholidaylets.co.uk | Last updated: 31 May 2026

Download Our Privacy Policy Here: https://www.shorethingholidaylets.co.uk/wp-content/uploads/2026/05/ShoreThingHolidayLets-PricacyPolicy.docx